Privacy Policy
BRS SIIGNS Trichy

Introduction & Our Commitment to Privacy

Welcome to BRS SIIGNS, your premier destination for high-quality signage solutions, engineered in Trichy and trusted across Tamil Nadu & all of India. Founded in 1989 by Mr. Benjamin in Puthur, Tiruchirappalli, and today led by CEO Mr. Bennir Raja, B.E. (EEE) and Chief Visionary Officer Mr. Bensily Raja, BRS SIIGNS has always prioritised both the integrity of our craftsmanship and the security of our customers' information.

As a leading signage company in Trichy with over 35 years of experience, we understand that when you share your business details or personal contact information with us, you are placing your trust in our brand. Whether you are inquiring about an LED sign board in Trichy or requesting reliable repair & maintenance works, we ensure that your data is handled with the utmost confidentiality.

This policy applies to all visitors of brssiigns.co.in, our prospective clients, and our long-term partners. We operate in compliance with India's Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA) enacted by the Ministry of Electronics & Information Technology (MeitY).

Information We Collect

To provide the high-quality LED/Neon sign board manufacturing and 3D metal letter services we are known for, BRS SIIGNS collects specific types of information. Data collection practices on this website are governed by the guidelines published by the National Informatics Centre (NIC).

A. Personal Identification Information

When you contact us via our website, WhatsApp, or phone, we may collect:

• Full Name and Job Title
• Business Name and Industry Type
• Contact Information (Email address, Phone number, WhatsApp number)
• Project Location (Site address for installation in Trichy, Tamil Nadu, or pan-India)
• Billing and GST information for taxation compliance in India

B. Project-Specific Data

As part of our LED sign board enquiry privacy protocols, we collect design files, brand guidelines, dimensions, and architectural drawings. This data is stored securely and used only for the manufacturing of your specific signage project, whether that is an Acrylic Edge Sign, a Modular Signage System, or Vinyl/UV Flex Signage.

C. Automatic Data Collection

When you browse our website, we automatically collect certain technical information to improve user experience. This is facilitated by tools such as Google Analytics and is processed in line with Google's Privacy Policy. Automatically collected data includes:

• IP Address and browser type
• Operating system and device information
• Pages visited and duration of visit
• Referral sources (e.g., Google Search, Justdial, or direct links)

This data helps us understand the demand for services like Acrylic Edge Signs or Modular Signage Systems in specific regions of Tamil Nadu and India.

How We Use Your Information

At BRS SIIGNS, we use the data collected to provide tailored signage solutions that reflect your brand's unique identity. Your information is primarily used for:

• Service Fulfillment: To manufacture your 3D SS/Titanium Gold/Copper Metal Letters or LED Running Displays with 100% accuracy in our Trichy workshop.
• Communication: To provide project updates, quotes, and technical advice. All digital communications comply with TRAI guidelines on commercial messaging.
• Installation & Logistics: Coordinating our 30+ member installation crew to your site for professional setup and reliable repair & maintenance works.
• Marketing & Improvements: To send newsletters about our latest innovations in Vinyl/UV Flex Signages or Custom Mementos — only if you have opted in.
• Legal Compliance: To meet the statutory requirements of the Government of India and the Government of Tamil Nadu regarding business transactions and data protection.

How We Share Your Information

BRS SIIGNS takes a strict "Zero Sub-Contracting" stance. Because we manage 100% of our manufacturing in-house in Trichy (learn more on our About Us page), your sensitive design data and business details never leave our controlled environment for third-party production. However, there are limited circumstances where data sharing is necessary:

• Logistics Partners: For pan-India delivery, we share your address and contact details with reputable courier agencies registered under the Ministry of Corporate Affairs, India.
• Legal Authorities: We may disclose information if required by law, such as responding to a court order or complying with Indian tax regulations administered by the Income Tax Department of India.
• Business Transfers: In the event of a merger or acquisition, customer data may be transferred as a business asset, maintained under the same privacy protections outlined in this Privacy Policy.

We never sell, rent, or trade your personal data to third-party marketing agencies. Your data protection is designed to keep your business interests completely private and confidential.

For payment-related data handling, please also review our Payment Policy and Terms & Conditions.

Cookies and Tracking Technologies

Our website uses "cookies" to enhance your browsing experience. For a detailed explanation of what cookies are and how they work, please visit AllAboutCookies.org. We use the following categories of cookies:

• Essential Cookies: Necessary for the website to function correctly, as defined by the W3C Privacy Principles.
• Analytical Cookies: Powered by Google Analytics, these track which signage services are most popular in Trichy and across Tamil Nadu.
• Preference Cookies: To remember your settings and previous interactions with our website.

You can disable cookies through your browser settings; however, this may affect website functionality. You may also read our full Cookie Policy for complete details on our cookie usage.

Data Security: The BRS SIIGNS Standard

With 35+ years of excellence, we have built a reputation for reliability. This extends to our digital infrastructure. We protect your customer data through industry-certified protocols and practices:

• SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt all data transmitted between your browser and our servers.
• Physical Security: Our 100% in-house manufacturing unit in Puthur, Trichy, is monitored and restricted to authorised personnel only — consistent with guidelines issued by the Indian Computer Emergency Response Team (CERT-In).
• Digital Firewalls: We employ robust security software aligned with best practices from ISO/IEC 27001 Information Security standards.
• Employee Training: Every member of our 30+ crew and office staff is trained in data confidentiality per the Digital Personal Data Protection Act, 2023.

While no method of transmission over the Internet is 100% secure, we follow industry-standard protocols to protect your information at every stage — from the first inquiry to post-installation maintenance. Verify our work through our Portfolio and Testimonials.

Your Rights and Choices

As a valued client of BRS SIIGNS, you have significant rights regarding your personal data under Indian law. The Department of Consumer Affairs, Government of India recognizes the following consumer data rights, which we fully uphold:

• Right to Access: You can request a copy of the personal information we hold about you at any time.
• Right to Rectification: If your contact details or project specifications have changed, you have the right to request an update via our Contact page.
• Right to Deletion: You can request that we delete your personal data, subject to certain legal or contractual obligations (such as warranty records described in our Warranty Policy).
• Right to Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link or contacting us directly via our Contact page.

To exercise any of these rights, please contact our CEO, Mr. Bennir Raja, directly via the contact details provided in Section 10 below. For further reading, review the DPDPA 2023 guidelines published by MeitY.

International & Pan-India Data Transfers

Although we are rooted in Trichy, Tamil Nadu, BRS SIIGNS serves clients across India and occasionally international markets. By using our services, you acknowledge that your information may be processed in India, where our primary servers and manufacturing facilities are located. We ensure all data transfers comply with the IT Act, 2000 and the DPDPA 2023.

For international clients, our data handling practices also align with internationally recognised frameworks, including the principles published by the Internet Society on Online Privacy, ensuring a consistent standard of protection for our global clientele.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements — including any amendments to India's data protection legislation. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed. You may also review our related Disclaimer, Cookie Policy, and Terms & Conditions for a complete understanding of how we operate.

Contact Us for Privacy Concerns

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please reach out to us via our Contact page. We are also listed on Justdial and the Udyam MSME Portal as a verified business entity in Trichy, Tamil Nadu.